RETURN AND REFUNDS

RETURN AND REFUNDS

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Attn: Returns Information
Name: Summer Breeze

RMA #
Turkey / Istanbul
Bahçaşahir 2 kısım / Mercedes bolevarı Sk./ bahcekent emlak konut 656 ada / tecari merkez 2/ blok 1 / kat 2 / ofis 77
Postal code: 34488
Phone Number: +905393917673

Please note, you will be responsible for all return shipping charges.

 

EXCEPTIONS

The following items cannot be returned or exchanged:

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please note that cannot be returned :

● Returns that are damaged, soiled, altered or missing items that came with them such as belts or authenticity cards not be accepted.

● Offers and Gifts items

● Finale Sale items ( Will be more than 50% discount)

● Colors: Although we have made every effort to display colors as accurately as possible for the products on Summer Breeze, computer monitors vary in how they display colors and we cannot guarantee that your monitor will display the colors accurately.

● Swimming suits

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

As we pay duties and taxes directly to the government on arrival, we are unable to refund any duties or taxes for any returned items.

The shipping cost will be deducted from the refund amount

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

[email protected]
Whatsapp: +9647829902598